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Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Casa de Vinos’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Casa de Vinos’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is . Our ABN is 78075570669. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
By proceeding with your purchase, you acknowledge that you are over 18 years of age. You further acknowledge that your order must be received by someone over 18 years old
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

Last updated: 1 October 2026

Casa de Vinos Pty Ltd (ABN 78 075 570 669) ("we", "us") respects your privacy. This policy explains how we collect, use, store and disclose your personal information when you shop with us online, in store or as a wholesale customer, in line with the Australian Privacy Principles.

What we collect

Contact details: name, email address, phone number.
Delivery and billing addresses.
Account details, order history and the products you buy.
Confirmation that you are over 18, as required to sell alcohol.
Your email preferences and how you interact with our emails.
Information about how you use our website (see Cookies and tracking below).
For wholesale customers: business name, ABN and account contacts.

Card and PayPal payments are processed by our payment providers.

How we collect it

Mostly directly from you: when you place an order, create an account, subscribe to our newsletter, contact us or visit our store. We also collect website usage information automatically through cookies and similar technologies.

Why we use it

To process, deliver and support your orders.
To meet our legal obligations, including responsible service of alcohol.
To manage your account and respond to your enquiries.
To send you newsletters and offers, if you have subscribed.
To understand how our website is used and to measure and improve our advertising.

Direct marketing

We only send marketing emails to people who have subscribed or bought from us. You can unsubscribe at any time using the link in every email, or by contacting us.

Who we share it with

We share information only as needed to run our business, with service providers such as our ecommerce platform, payment providers, delivery and courier companies, email service, and analytics and advertising platforms (Google and Meta). We do not sell your personal information.

Overseas disclosure

Some of these providers store or process information outside Australia, including in the United States.

Cookies and tracking

Our website uses cookies and similar technologies, such as tracking pixels, which are set when you visit the site:

Essential: to keep your cart, account and checkout working.
Analytics (Google Analytics): to understand how visitors find and use our website.
Advertising (Google Ads, Meta Pixel and Conversions API): to measure our advertising and show our ads to people who have visited our site. Some event information, such as a purchase and its value, may be sent from our systems directly to Meta.
Email: our newsletters record whether an email is opened and which links are clicked.

These tools may collect your device and browser type, IP address, approximate location, pages visited and actions taken on our site. We configure our analytics to remove email addresses from the data it receives.

You can block or delete cookies in your browser settings, though parts of the store, such as your cart, may then not work. You can also opt out of Google Analytics with Google's browser opt-out add-on, manage Google ad personalisation in My Ad Center, and manage Meta ad preferences in your Facebook or Instagram settings.

Security and retention

We take reasonable steps to protect your information from misuse, loss and unauthorised access. We keep it only as long as we need it for the purposes above or as required by law.

Access and correction

You can ask to see the personal information we hold about you, or ask us to correct it, by contacting us. We will respond within a reasonable time.

Complaints

If you have a privacy concern, please contact us first and we will respond within 30 days. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at www.oaic.gov.au.

Contact us

Casa de Vinos Pty Ltd, 283 Coventry Street, South Melbourne VIC 3205
sales@casadevinos.com.au · (03) 9681 8006

Changes to this policy

We may update this policy from time to time. The current version is always on this page.

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