Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Casa de Vinos’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘Casa de Vinos’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is . Our ABN is 78075570669. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
Last updated: 1 October 2026
Casa de Vinos Pty Ltd (ABN 78 075 570 669) ("we", "us") respects your privacy. This policy explains how we collect, use, store and disclose your personal information when you shop with us online, in store or as a wholesale customer, in line with the Australian Privacy Principles.
What we collect
Card and PayPal payments are processed by our payment providers.
How we collect it
Mostly directly from you: when you place an order, create an account, subscribe to our newsletter, contact us or visit our store. We also collect website usage information automatically through cookies and similar technologies.
Why we use it
Direct marketing
We only send marketing emails to people who have subscribed or bought from us. You can unsubscribe at any time using the link in every email, or by contacting us.
Who we share it with
We share information only as needed to run our business, with service providers such as our ecommerce platform, payment providers, delivery and courier companies, email service, and analytics and advertising platforms (Google and Meta). We do not sell your personal information.
Overseas disclosure
Some of these providers store or process information outside Australia, including in the United States.
Cookies and tracking
Our website uses cookies and similar technologies, such as tracking pixels, which are set when you visit the site:
These tools may collect your device and browser type, IP address, approximate location, pages visited and actions taken on our site. We configure our analytics to remove email addresses from the data it receives.
You can block or delete cookies in your browser settings, though parts of the store, such as your cart, may then not work. You can also opt out of Google Analytics with Google's browser opt-out add-on, manage Google ad personalisation in My Ad Center, and manage Meta ad preferences in your Facebook or Instagram settings.
Security and retention
We take reasonable steps to protect your information from misuse, loss and unauthorised access. We keep it only as long as we need it for the purposes above or as required by law.
Access and correction
You can ask to see the personal information we hold about you, or ask us to correct it, by contacting us. We will respond within a reasonable time.
Complaints
If you have a privacy concern, please contact us first and we will respond within 30 days. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at www.oaic.gov.au.
Contact us
Casa de Vinos Pty Ltd, 283 Coventry Street, South Melbourne VIC 3205
sales@casadevinos.com.au · (03) 9681 8006
Changes to this policy
We may update this policy from time to time. The current version is always on this page.
